Refund Policy
Effective Date: [10/08/2023]
Thank you for choosing EveryDay Tiffins By Sirka for your meal delivery needs. We strive to provide you with the best service possible. This Refund and Cancellation Policy outlines the guidelines and procedures for refunds and cancellations. By placing an order with us, you agree to the terms and conditions outlined below:
Cancellation Policy
1.1 Order Modification: You can modify your order, including changing delivery address, delivery date, or meal selections, a day before the scheduled delivery. Please log in to your account on our website to make these changes. If you encounter any issues, contact our customer support team for assistance.
1.2 Order Cancellation: You may cancel your order a day before the scheduled delivery. If you cancel within the allowable time frame, you will receive a full refund.
1.3 Late Cancellation: If you attempt to cancel your order after the specified cut-off time, we may not be able to process your cancellation, and you may be charged for the order.
Refund Policy
Everyday Tiffins Subscription Refund Policy
Thank you for choosing Everyday Tiffins for your meal subscription needs. We aim to provide delicious and convenient meals tailored to your preferences. However, we understand that circumstances may change, and you may need to cancel your subscription. Below is our refund policy outlining the process for cancellations:
Cancellation Notice Period:
Customers with nearly a month subscription must provide a minimum of 2 weeks' notice prior to the next billing cycle. In this case, the customer will receive meals for 2 weeks. If the customer chooses not to receive meals for this period, the company will deduct the amount for 12 meals from the refund amount.
Customers with 15 days of subscription left must provide a minimum of 1 week's notice. In this case, the customer will receive meals for 1 week, and if they choose not to receive meals, the company will deduct the amount for 6 meals from the refund amount.
Customers with less than 15 days of subscription left must provide 4 days' notice. In this case, the customer will receive meals for 4 days, and if they choose not to receive meals, the company will deduct the amount for 4 meals from the refund amount.
Relocation:
If a customer is relocating to another province or country, the company may require proof or details of relocation to proceed with the refund process.
Taste Related Refunds:
Everyday Tiffins has a non-refund policy for taste-related issues. We encourage everyone to sample our meals before committing to a subscription to ensure satisfaction with our food quality and services.
Service Related Issues:
In cases of service-related issues, the company reserves the right to investigate and make decisions on a case-by-case basis.
Please note that all refund requests must be submitted in writing to [email protected] or +1 778 312 1686. Refunds will be processed within 12 business days upon approval.
We appreciate your understanding and cooperation regarding our refund policy. If you have any further questions or concerns, please don't hesitate to contact our customer service team.
Contact Us
If you need to cancel an order or request a refund, please contact our customer support team:
Email: [email protected]
Phone: +1 778 312 1686
Changes to the Policy
We may update this Refund and Cancellation Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website, and the "Effective Date" at the beginning of the policy will indicate the date of the latest update.
By placing an order on www.everydaytiffins.com, you acknowledge that you have read and understood this Refund and Cancellation Policy and agree to its terms. Please review this policy periodically for any updates.